Because UEFI operates independently of Windows, testing hardware in UEFI will work if you have a hardware issue. Unified Extensible Firmware Interface (UEFI) is a type of software that helps Windows communicate with your Surface’s hardware. Solution 1: Boot to UEFI and test touch functionality To try to resolve these issues, you can begin by following the steps below to boot to UEFI and test touch functionality, reinstall the touchscreen driver, check for Windows and Surface updates, or reset Surface. If that doesn't resolve the issues, you can find more info in Is your touchscreen still not working?. If your Surface touchscreen doesn’t work, try these steps first We recommend using a Surface Type Cover, USB keyboard or mouse, or Bluetooth keyboard or mouse. Note: Depending on your issue, you may need to connect a keyboard or a mouse to perform these steps.
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